Feedback is a specialist research agency, part owned by the National Housing Federation,
that provides social landlords with market research and consultancy services linked to
STATUS surveys.
Feedback specialises in particular in conducting STATUS and related customer satisfaction
surveys for clients, and we are a leading company in this field.
|
For all your resident engagement and consultation needs:
- STATUS surveys with free interactive workshops
- Mini-STATUS surveys
- Customer profiling
- Continuous monitoring of key services
- Benchmarking
- Focus groups and workshops
- Mystery shopping
|
Latest news
Other information & links
- STATUS
- Federation STATUS questionnaires
|
“We are pleased to have worked with Feedback Services for our 2008 STATUS Survey. They provide efficient, friendly advisors;
they respond to individual requirements and their work is of the highest calibre.”
Communities Officer, Housing Operations, Taunton Deane Borough Council